Train the Trainers Toolkit

In today’s complex ecosystem, pinpointing the root cause of issues is like finding a needle in a haystack. In the case of chief sustainability officers, the challenge is real. Our ‘DIY Toolkit’ will be their compass, revealing the hidden causes beneath surface problems.

Dive deep. Discover clarity. Drive change!

“Once upon a time in the bustling city of Amsterdam, Rob, a newly appointed Chief Sustainability Officer, felt overwhelmed. The challenges he faced were like an intricate web, and every time he pulled on one thread, another would unravel.

He had always dreamt of a magical DIY Toolkit that revealed the patterns hidden within the cloud of challenges. Not just a regular tool but rather a tool that helps in understanding the deep-seated behaviors and systems that led to the problems.

With the toolkit in hand, Rob embarked on a journey, facilitating workshops with key stakeholders. They delved deep, identifying the root causes of their issues, visualizing solutions, and accelerating their decision-making.

To his surprise, he woke up not to find out it was just a dream but a real project “Under-Work-In-Progress” by the CET team.

Well, this dream isn’t just Rob’s; it’s the story of every CSO armed with our toolkit. Begin your journey today.”


Designing a prototype toolkit for CSOs to facilitate effective workshops to identify, visualize and address root causes of systemic issues, and accelerate decision-making with key stakeholders.


Objective: The goal of this project is to develop a toolkit tailored for Chief Sustainability Officers (CSOs) that empowers them to lead workshops and meetings more effectively. This toolkit will address the challenge of dissecting complex, systemic issues, ensuring that the root causes, rather than just surface symptoms, are identified and addressed.

Key Features of the Toolkit:

Root Cause Analysis: Techniques and tools that drill down to the core of systemic issues, moving beyond mere symptoms to identify the true underlying problems.

Visualization: Dynamic tools to present multifaceted systemic issues in an understandable manner. These visual aids will allow stakeholders to grasp the breadth and depth of a problem quickly.

Decision-Making: Strategies and resources designed to streamline the decision-making process, ensuring that key decisions are made efficiently and confidently.

Stakeholder Engagement: Methods to engage crucial stakeholders effectively, ensuring that all voices are heard and that decisions are made collaboratively.

Expected Outcomes: By implementing this toolkit, CSOs will be better equipped to tackle systemic issues head-on. They will be able to lead workshops that are more productive, foster deeper understanding among stakeholders, and facilitate faster, more confident decision-making. This is expected to lead to more efficient operations, better risk management, and stronger stakeholder relationships.

Final Project video