Digital Workforce Automation

How can we guide automation sustainably and ethically in a multinational corporation?

The large multinational company HEINEKEN consists of many different local operation companies, these smaller companies are located all over the world and have many differences in (work) culture, supply chains, size and other aspects.  The HEINEKEN robotics Product Team has been working on many technological innovations that could be implemented on the Operation Company level, but does not have the resources to investigate the needs of every single Operation Company.

For this they want to develop a Digital Workforce Automation Framework that helps local Operation Companies to become digital faster. This project will look into helping HEINEKENs Operation Companies to quickly identify automation potential in themselves, including their impact and business value. The team at DSS will research and implement a new way to guide this automation process ethically and sustainably.


This project focuses on the Sustainable Development Goals: